Our national footprint and geo-redundant cloud-based service make your business easier and more effective to manage. Replace your existing and possibly outdated on-premise phone equipment with a feature-rich cloud-based PBX. Update and streamline your communications with a cloud phone system.
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Now that the unwanted experiment of dealing with a pandemic is (hopefully) behind us, we learned that hybrid work is here to stay. Now that the genie is out of the bottle, there is no going back. A recent study finds that 71% of companies are making remote or hybrid work a permanent mode of operation.
After initial apprehension about how a permanent hybrid/remote work model would impact employee productivity, many organizations agree that the change has been beneficial in many ways. As it turns out, 72% of IT decision-makers agree that the change in attitudes about remote and hybrid work has been positive.
The solution to how businesses move forward successfully depends on how they approach adapting. With remote and hybrid work here to stay, the strategy of determining the best technology and procedures needed to guarantee growth and success in the new normal is critical. Simply put, if you are not moving forward and upgrading your infrastructure, your business will be left in the past.
Making the transition in style may be difficult, at first, for some managers. Nonetheless, managers will have to decide whether to embrace the opportunity to evolve or find themselves getting left behind. This is not to imply that managers will simply stop checking in with subordinates, but rather that they will communicate differently. They will not so much “manage” as they will “facilitate.” Their focus will be on WHAT people do, and not on WHEN they do it (provided of course that standards/deadlines are met and that all compliance expectations are adhered to).
What makes this issue so complex and difficult, is that each group requires a different approach. For example, as discussed in rule #2 hybrid workers typically require more frequent check-ins than their in-office colleagues. Alternatively, in-office workers often learn about news, issues, and events before their hybrid worker colleagues, which can potentially create confusion, conflict, and chaos.
Without question, the most effective method to preserve peace is through effective communication. When policies or practices (including the unwritten kind) affect one group differently than another, managers need to help everyone grasp the rationale. They may not all agree with it, but they should see that decisions are based on objective logic instead of subjective preference.
At the same time, managers must listen to all of their subordinates — remote and in-office — to understand their perceptions and feelings and identify opportunities to make adjustments. For example, if in-office workers feel frustrated because they have to deal with a tedious commute each day, then giving them an afternoon off every couple of weeks can help balance the scales (if giving everyone the same afternoon off isn’t possible, then staggering this perk across the team may be a practical solution).
Carolina Digital Phone is the easiest and most affordable option for your business phone system. Our hosted VoIP service help thousands of users simplify how they manage their unified communications.
Our national footprint, geo-redundant cloud-based service makes your business easier and more effective to manage. We replace your existing and possibly outdated on premise phone equipment with a feature rich cloud-based PBX, which means your desk and smart phones work together and can be managed from your browser and mobile app. Cloud phone systems make it easier for your customers to contact your teams with call auto-attendants, call queues and groups and allowing team members to work from remote locations.
Carolina Digital always provides the best technical service we've ever experienced. It's nice to know someone always answers the phone when we call them for small or large matters, without going through a phone tree. This is unheard of in modern times, But Carolina Digital still does it.
We have been with Carolina Digital Phone for almost 5 years and it has been an awesome experience. From the actual hardware to support this company is top notch. I also can’t say enough about the tech support team. They are always on their A game.